Operations Manager (On Site) - $85k-$95k

Operations Manager About Lucky You!At Lucky You, we're a thriving, established business where operational excellence and meaningful work go hand in hand. Located near downtown San Diego, CA, we're a dynamic, customer-focused company specializing in creative, high-quality custom gift and incentive programs with proven systems, strong culture, and solid processes already in place. Our core values—integrity, kindness, and excellence—guide everything we do. We're seeking a hands-on, detail-oriented Operations Manager to optimize our day-to-day operations, strengthen our core processes, and support our leadership team in driving continuous improvement. The OpportunityThis is a full-time, on-site, salaried operations position offering competitive compensation and the chance to make a meaningful impact on operational efficiency and quality. You'll work closely with the founder and leadership team to refine existing processes, ensure smooth day-to-day execution across production and fulfillment, and help build a culture of accountability and continuous improvement. This role offers the advantage of working within a well-established operation—taking proven systems and making them run even better while supporting the team's growth initiatives. Why You'll Thrive at Lucky You • Optimize Operations: Refine established systems and processes to improve efficiency, quality, and consistency across production, fulfillment, and inventory functions• Operational Excellence Partnership: Work directly with leadership to ensure smooth execution, identify process improvements, and support scaling initiatives• Team Leadership & Development: Coach and support department leads, build accountability, and foster a culture of continuous improvement• Hands-On Operations Management: Balance attention to operational details with process improvement thinking—from managing daily production to implementing efficiency enhancements Role SummaryThe Operations Manager is r