National Operations Specialist

Our SelectLeaders client is looking for a National Operations Specialist (NOS) to join our team to provide on-site leadership and strategic direction across our portfolio of properties. The National Operations Specialist will be on-site at our properties in the event of a staff vacancy or additional training needs and will help accomplish the daily operations and sales and marketing plans for the property. A background in Student Housing, property management, or marketing and leasing is imperative to the success of this position. You will report to the Director, Training & Support. This position is remote with 75% travel. The salary range is $65K to $75K, plus an annual bonus. Responsibilities - Provide interim on-site leadership and strategic direction alongside Regional Managers during staffing transitions, ensuring operational continuity and performance stability - Lead, coach, and develop site teams including Property Managers, Assistant Managers, Leasing & Marketing Managers, Maintenance, and Community Assistants - Oversee full property operations including leasing performance, marketing execution, financial management, and resident experience to increase occupancy and revenue goals - Step into Property Manager responsibilities when needed, assisting with resident move-out, property turn, and move-in cycles - Analyze budgets and monthly financial statements to identify variances, accruals, and reclasses while maintaining fiscal accountability - Partner with revenue strategy by advising on pricing, concessions, and leasing tactics based on traffic, velocity, and conversion trends - Facilitate resident mediation and conflict resolution to maintain positive community culture and retention - Gain exposure to diverse operational models by traveling across 30+ markets nationwide, expanding business perspective and leadership experience Qualifications - Bachelor's degree preferred or comparable experience in the student housing space - 3+