Floor Staff $12.00/hour + Free Movies!

Job Details Description Summary: Floor Staff team members are classified based on individual theatre needs, and/or employee availability, as either variable hour, part-time fixed, part-time regular or full-time hourly employees whose primary responsibility is ensuring our guests receive exceptional service. Floor Staff may be scheduled to work in the Box Office, Concession Stand, or as an Usher. Floor Staff employees must act as a representative of Regal in a way that is consistent with our mission statement and policies; including - Regular and consistent attendance - Handling of emergency situations when called upon to do so - General cleaning duties; and - Compliance with our company dress code. Essential Duties and Responsibilities for each position include, but are not limited to, the following: Box Office - Operating POS system, including the proper handling of and responsibility for accuracy of cash drawer, credit cards, travelers’ checks, gift cards and redeemed discount tickets, passes and coupons - Up selling/suggestive selling of Premium Viewing Experience (3D, RPX, IMAX). - Promoting the Regal Crown Club program - Ensuring tickets are sold in accordance with the MPAA rating system and company policy - Responding to phone calls and questions from guests in a manner that is consistent with our guest service philosophy Concession - Operating POS system, including the proper handling of and responsibility for accuracy of cash drawer, credit cards, travelers’ checks, gift cards and redeemed coupons as well as concession stock inventory. - Promoting the Regal Crown Club program - Operating, preparing and cleaning of all concession related equipment - Up selling/Suggestive selling - Complying with all local, state and federal food safety laws. - Abide by all federal and state laws with regards to breaks and/or meal periods. - Ensure required alcohol certification and training are current where applicable. - If the theatre sells alcohol and your assign